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PASSION.io helps people to make their dreams a reality by learning the skills from successful people. We call these successful people “Creators” and our mission is to empower these Creators to help millions of people by providing the platform to turn skills into mobile apps and we give them everything they need to run a successful online business from concept to monthly payout check. We are an international remote team with the majority of our business in the US.

We have an exciting opportunity for an experienced Customer Success Manager to join our fast growing CS team. This team is new, so your experience, entrepreneurial approach and passion for customer experience will have a huge impact.

As a Customer Success Manager, you are responsible for driving our Ultimate Plus customer’s experience and overall success. You are deemed the ultimate “customer advocate and champion” from initial Kickoff goal setting, to identifying growth opportunities for assigned accounts, driving adoption and expansion, inspiring and nurturing each account to ensure on-time renewals and overall retention.