arrow icon
See all jobs
pattern background
Digital Marketing Strategist, Customer Success Acceleration
location icon Location
Shanghai, China
company icon Company
Google
date icon Date
2024-03-08

Please notice that this job posting is older than 7 days. It might be deleted by provider site.


gTech Global Customer Care (gGCC) is a solution-generating effort that helps our sales teams and advertisers. These solutions need to be scalable to support millions of customers worldwide. In addition to troubleshooting on the customer side, we work with Sales, Product, and Engineering teams within Google to develop better tools and services and improve our products based on the evolving needs of our users. As a cross-functional and global team, it's our job to help keep the lights on and the ads fresh.

The Customer Success Acceleration team works in close collaboration with the Google Customer Solutions (GCS) team globally, specifically the Mid-Market Segment (MMS) Seller teams, helping define marketing strategy for advertisers and providing critical insights and support to help drive customer success.

As a Digital Marketing Strategist, you will partner with our in-market Sales partners to build long-term value for our Mid-Market segment of advertisers and ensure they are getting the most of their Google Ads investment.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Sign up for our newsletter to get customer success jobs weekly.
email icon
close icon
Get Job Alerts
Fill out the form based on your preferences and be notified when there is a new posting weekly.
email icon
location icon
level icon
dropdown icon
remote icon
check icon