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Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.5 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

THIS ROLE CAN BE WORKED FROM ANYWHERE IN NZ

The Customer Success Manager/Sales Executive role will involve the identification and progressing business opportunities for the Local Government sector of New Zealand selling the Datasape Enterprise/ERP Suite. This role will also include the maintenance of key relationships, to this end the Sales Lead is expected to be creative in ensuring both Company and individual targets are met or exceeded by selling the full suite of Datacom Local Government offerings.

What you’ll bring

• Excellent sales qualification skills with proven ability to negotiate and close win/win solutions for all parties
• Effectively conveys politically and culturally sensitive information of a complex nature to a diverse audience.
• Successfully negotiates and/or resolves conflict with Datacom team members, vendors or customers, building support for preferred alternatives.
• Excellent customer relationship building and management skills
• Strong influencing and persuasive ability
• Knowledge of selling SaaS solutions
• Understanding of Local Government sector in New Zealand

Responsibilities

Sales Leadership of existing and new customers

• Management of the full sales cycle, from introduction, establishment of needs and solution development, through to presentation and ultimately closure, whilst utilising Datacom’s CRM.
• Creation and Management of Sales Account Plans, reviewed quarterly.

Promote Datacom services and products

• Respond to sales enquiries using appropriate methods. Attend and present at external customer meetings as well as internal meetings with other company functions necessary to perform duties and aid business development.
• Working as part of the Datacom Sales team and actively collaborating with sales colleagues.

Actively participate in Marketing Campaigns/ activities.

• Plan and support local marketing activities to agreed budgets and timelines, and integrate personal sales efforts with other organized marketing activities.

Continuous knowledge sharing and personal development

• Attend training to develop relevant knowledge, techniques, vendor certifications and skills.
• Collaborate with all Business units and Vendors to ensure full knowledge of our products and services, this will include attending training courses when required.

Generate sufficient Gross Profit to meet and exceed targets.

• Strategic selling of Datacom products and services, utilising fresh thinking and an innovative approach.

Why you want to join us

At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!