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Senior Customer Success Manager
location icon Location
Canada
company icon Company
Caret
date icon Date
2024-01-31

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CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

• We succeed together

• We embrace progress

• We care big

• We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Overview

As a CARET Legal Customer Success Manager, you are highly organized and a consummate people person. You deliver consistent, high value experiences, while advising customers toward their strategic business goals. You are an experienced relationship builder and customer advocate with well-developed skills in executing the day-to-day requirements of a Customer Success Manager. You will be managing a portfolio of CARET Legal customers to drive adoption, renewals, expansion and advocacy.

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