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Client Success Manager (Permanent Work From Home)
location icon Location
Makati, Metro Manila, Philippines
company icon Company
BizForce
date icon Date
2023-05-13

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#1 PH Workforce Delivering to the US.

Why work for Bizforce?

Bizforce is a global outsourcing company currently partnering with some of the largest Architectural firms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today! Bizforce was founded with one goal – to deliver dependable high-quality skilled labor and business processes to US-based companies at affordable prices. Outsourcing has rapidly grown in PH and BizForce allows the best talent in PH to work remotely from home with the latest technology and resources. BizForce is proud to partner with PH to deliver qualified, professional workers, giving our Architects the ability to have an unbeatable career and work from home.

Who We Are-

BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!

Company Overview

Our goal at Bizforce is to ensure success for both our Architects and our clients. We carefully and selectively match each Architect to the job that best utilizes their specific skill set. Our software and technologies make integration as seamless as possible. We offer our services in Architecture, Interior Design, BIM Coordination and Engineering. We are committed to delivering the best results for our clients and we ensure a rewarding, respectful, and productive experience for our Architects.

We are looking for an experienced Client Success Manager who can provide ongoing support to our US clients and coordinate with our internal architect team. As a Client Success Manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be expected to communicate directly with our clients to help solve any issues and ensure their satisfaction while they have an ongoing contract with us. A candidate for this role should be an excellent communicator, team player, and have a problem-solving aptitude.

Responsibilities

  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Measure employee performance using appropriate systems, tools and techniques
  • Create and maintain project and client surveys and documentation
  • Review and handle client requests and complaints and coordinate it with our internal architects
  • Convince clients as to how our services will be beneficial and would leverage their business


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